Branch Toyota Service Manager Letter: Recall Appointments

832 Straits Turnpike

Watertown, CT 06795

(203) 758-8261

1-800-346-6426

YOU CAN SCHEDULE IMMEDIATELY!!!  WE ARE REPAIRING VEHICLES.

Recently, Toyota announced two safety recalls that cover some of its models.  Both recall campaigns address conditions related to the accelerator pedal.  The first recall, "Floor Mat Entrapment," regards the potential for an unsecured or incompatible driver's floor mat to interfere with the accelerator pedal and cause it to get stuck in the wide-open position.

The second recall, "Pedal," is being conducted because there is a possibility that certain accelerator pedal mechanisms may mechanically stick in a partially depressed position or return slowly to the idle position.

We're starting to send letters this weekend to owners  involved in the recall to schedule an appointment at their dealer.  Trained technicians have begun making repairs.  Our dealership has extended hours to fix your vehicle as quickly as possible.

If you have any additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331.  The Toyota Customer Experience Center hours are: Mon. - Fri. 5:00 am - 6:00 pm PST, Sat. - Sun. 7:00 am - 4:00 pm PST.

Please contact our Service Department to schedule your appointment.  This repair takes less than 2 hours.  This repair can be performed while you wait.  Loaners are available by appointment only.  We have added factory trained technicians to help expedite this process.